National Pension System (NPS)

Secure your future with NPS

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Overview

Protean provides Social Security related services to various Business Segments like B2C & B2B in the form of Recordkeeping, Hyperscale Transaction processing, Big data solutioning, Customer Service and Grievance Management.

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Spotlight

Leaving a mark in the lives of a billion Indians

Over Rs 5.5 bnsettlements processed every day
Over 60 mnsubscribers
Over 8 mn. AUM
10,000+Corporates

Brands we have worked with

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Testimonials

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Protean (earlier NSDL) has always been a trusted partner for implementation of NPS in Railways. The efforts taken by your team along with railway officials in conducting meetings/training sessions for resolution of issues as the ground level have helped immensely in streamlining the processes in implementing NPS in Indian Railways.

Shri Sanjeev Sharma,
OSD/Accounts, Railway Board under the Government of India
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The Server Integration Project has considerably reduced manual work and we look forward to integrating all facilities/modules of NPS such that a “hands free” NPS operating process is established with monitoring being the core activity of our officials.

Nagalakshmi S V, KTS
Joint Director NPS cell, Commissionerate of Treasuries Bangalore, Karnataka
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Protean eGov Technologies Ltd. (Formerly NSDL e-Governance Infrastructure Ltd.), has been our steady partner in all aspects of NPS. I recollect our initial meetings and how with continuous support from their officials, we managed to improve NPS penetration.

Shri. Dattadas Y. Karadkar
Deputy Director, State Record Keeping Agency, DAT Office, Mumbai.
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    Highlights
    Objectives
    Approach
    Solutions

    Your needs lie at the core of our service and product portfolio

    • White labelled solutions for Corporates
    • Paperless digital onboarding for Individuals
    • Mobile App, Chatbot and Callcenter for addressing queries and facilitating transactions
    • Efficient service delivery and Change management mechanism
    • Reliable Tech stack and seamless payment options

    Delivering our services for everyone, reliably and efficiently

    • By providing pension solutions to each and every eligible individual
    • With digital onboarding, contribution accounting, modules to assist customers at every point of their NPS lifecycle
    • And easy, paperless exits from NPS

    We have entered into an agreement with the Pension Fund Regulatory and Development Authority (PFRDA) to set up of the Central Recordkeeping Agency (CRA) for the National Pension System (NPS). The main functions and responsibilities of the CRA include:

    • Recordkeeping, Administration and customer service functions for all subscribers of the NPS
    • Issuing of unique Permanent Retirement Account Number (PRAN) to each Subscriber, maintaining a database of all PRANs issued and recording transactions relating to each Subscriber's PRAN
    • Acting as an operational interface between PFRDA and other NPS intermediaries such as Pension Funds, Annuity Service Providers, Trustee Bank etc
    • CRA monitors member contributions and transmits information to the relevant Pension Fund and schemes on a daily basis
    • CRA provides periodic, consolidated PRAN statements to each member and discharges other duties and functions as may be determined by the guidelines, directions and regulations issued by the PFRDA from time to time

    We endeavour to make it simple and easy for our customers and partners.

    • NPS has a multi-layered grievance redressal mechanism which is easily accessible, simple, quick, fair, responsive and effective
    • In addition, we provide many enablement services like ‘NPS ki Pathshala’ on YouTube, handbooks on operations and processes, seminars and more

    Case Studies

    Our Impact

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    NPS beyond Tax savings

    By Mr. Amit Sinha , Group Head, Social Security and Welfare Department, Protean

    Investment opportunities for Government Subscribers under NPS.

    By Amit Sinha, Group Head - Social Security, Protean & Mr. Sandeep Pandey, CIO, SBI PFM.

    Comparison of NPS as a product versus other financial products.

    By Amit Sinha, Group Head - Social Security, Protean & Mr. Ranbheer Dhariwal, CEO, Max Life PFM Ltd.

    Frequently asked questions